Category: Uncategorised


Moving office? We can help!

By propEditor,

With our handyman and Masterlord van, we’re able to offer a personal moving service when you need it – at very competitive rates. Whether you’re moving in or changing offices, let us know how we can help. Call 01473 276100

Latest Government Lockdown Update – We Are Here For You

By propEditor,

We know how important it is to have continuity in your business and to work safely. In light of the recent government announcement made on Saturday 31st October we want to reassure our tenants, clients and community that we are here for you.

Masterlord Office Village is the base for many essential services, operations and key worker businesses, we will therefore continue to support our community during this time. Diligently following Government guidelines Epsilon House will remain OPEN during lockdown, providing a safe environment for these businesses and those that cannot work effectively from home.

In the meantime key resources can be found on the .Gov website including

Details on the New Government Restrictions as of November 5th 2020

The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020

Details on the Job Support Support Scheme extension

Details on additional financial support for businesses during Covid-19

 

OUR SAFETY MEASURES

Your safety is our top priority and we have taken measures to ensure that you can be confident about moving around and working on the Masterlord Office Village. Our on site safety procedures (including but not limited to) are:

 

Advanced temperature screening at Reception. We monitor the temperature of everyone coming into the building using the latest thermographic camera screening technology so that we can alert someone to a potential problem. This is a no-contact system and has no facial recognition, for privacy.

 

All tenants and visitors will benefit from enhanced screening, which is leading the way in office safety. The back door is now closed to all tenants for your safety, so that everyone must pass through Reception. Thanks for your co-operation by not using the back door!

 

Enhanced cleaning and disinfecting of all shared areas and facilities, including toilets, kitchens, meeting rooms, lifts and stairwells. In the kitchen, please place all your items in the dishwasher to avoid additional handling.

 

Respecting the recommended 2m social distancing, particularly in public areas and at reception, where a screen has been erected on the desk.

 

The lift is limited to one person at a time. Please stay 2m from the lift door when waiting to enter. We recommend using the stairs when possible.

 

Hand sanitizers are provided in shared areas and reception. Washing your hands on arrival with soap and water is also recommended.

 

Remember that office air-conditioning only circulates air in your office. There is no central air-conditioning or ventilation system.

 

As the second lockdown begins on November 5, Epsilon House will remain open with all our stringent safety and hygiene protocols in place. You can be confident that we’ll be here for you – whether you choose to continue working from your office or from home. Don’t forget that we can provide a range of options for business at home using our VoIP phones or phone divert as well as virtual PA and receptionist services.

If there is anything else we can do to help you through lockdown, call us on 01473 276100 or contact us via email reception@epsilonhouse.co.uk

Latest Government Lockdown Update – We Are Here For You

By Masterlord Estates,

We know how important it is to have continuity in your business and to work safely. In light of the recent government announcement made on Saturday 31st October we want to reassure our tenants, clients and community that we are here for you.

Masterlord Office Village is the base for many essential services, operations and key worker businesses, we will therefore continue to support our community during this time. Diligently following Government guidelines Epsilon House will remain OPEN during lockdown, providing a safe environment for these businesses and those that cannot work effectively from home.

In the meantime key resources can be found on the .Gov website including

Details on the New Government Restrictions as of November 5th 2020

The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020

Details on the Job Support Support Scheme extension

Details on additional financial support for businesses during Covid-19

 

OUR SAFETY MEASURES

Your safety is our top priority and we have taken measures to ensure that you can be confident about moving around and working on the Masterlord Office Village. Our on site safety procedures (including but not limited to) are:

 

Advanced temperature screening at Reception. We monitor the temperature of everyone coming into the building using the latest thermographic camera screening technology so that we can alert someone to a potential problem. This is a no-contact system and has no facial recognition, for privacy.

 

All tenants and visitors will benefit from enhanced screening, which is leading the way in office safety. The back door is now closed to all tenants for your safety, so that everyone must pass through Reception. Thanks for your co-operation by not using the back door!

 

Enhanced cleaning and disinfecting of all shared areas and facilities, including toilets, kitchens, meeting rooms, lifts and stairwells. In the kitchen, please place all your items in the dishwasher to avoid additional handling.

 

Respecting the recommended 2m social distancing, particularly in public areas and at reception, where a screen has been erected on the desk.

 

The lift is limited to one person at a time. Please stay 2m from the lift door when waiting to enter. We recommend using the stairs when possible.

 

Hand sanitizers are provided in shared areas and reception. Washing your hands on arrival with soap and water is also recommended.

 

Remember that office air-conditioning only circulates air in your office. There is no central air-conditioning or ventilation system.

 

As the second lockdown begins on November 5, Epsilon House will remain open with all our stringent safety and hygiene protocols in place. You can be confident that we’ll be here for you – whether you choose to continue working from your office or from home. Don’t forget that we can provide a range of options for business at home using our VoIP phones or phone divert as well as virtual PA and receptionist services.

If there is anything else we can do to help you through lockdown, call us on 01473 276100 or contact us via email reception@epsilonhouse.co.uk

Celebrating success at Masterlord Office Village

By Masterlord Estates,

Celebrating success at Masterlord Office Village

We’re celebrating a double success with two tenants at Masterlord.  Angie Harris was named last week as one of the UK’s top 50 cake designers for her stunning creations, and Tom Rees of the highly creative Wiro Agency has been shortlisted in the Suffolk Business Awards. 

Angie Harris creates unique cakes for events and corporate clients, winning multiple awards. She pushes the boundaries of design with cakes containing moving elements or with digital ‘mapped’ projection by husband Stuart animating a cake’s surface. One of their projection cakes has nearly 100,000 views on YouTube and millions of TV views worldwide, including the Discovery Channel.

Among her amazing creations are a two metre high projection cake with an edible 1.2m character and a fully-working remote-control car cake for a Ford ad.

Angie hopes to re-open her cake school at Masterlord in September: “If a cake isn’t a challenge, it’s not really for me!  Mixing mechanical parts with cake always proves a head scratcher to make sure it’s all food safe and survives the journey to the venue!”

The prestigious Suffolk Business Awards, run by the East Anglian Daily Times, has shortlisted Tom Rees from the Wiro Agency for the Young Business Person Award. An annual event, the awards recognise entrepreneurs who have made a significant contribution to the success of a company.  

His full-service creative agency offers graphic design, logo creation, website development, design and hosting, together with print. 

“We work across a broad range of businesses, offering an integrated service,” said Tom Rees. “It’s exciting to have our work recognised by a major regional business award.”

Popping out to the shops or bank? Pick up a Masterbike at reception!

By Masterlord Estates,

Popping out to the shops or bank? Pick up a Masterbike at reception! 

Keep fit with eco bicycles at Masterlord

On yer bike: cycling is in the news!  We’re giving everyone a head start by offering tenants FREE short-term use of our fabulous new Masterlord bicycles to get everyone fit on our eco-friendly transport.

Popup cycle lanes are appearing in Ipswich, there are Government incentives to get on two wheels, so what better time to get biking – on us!  Our four stylish new blue Masterbikes are rebuilt Royal Mail postal bikes – all originally hand-made in the UK and now getting a new lease of life.

“Each bike’s professionally restored and there’s another bonus to this scheme,” explains Masterlord’s Alison Smith.  “For each one we buy, another is rebuilt by Cycle of Good and sent to Malawi for local people to use. It’s a fantastic scheme they call Elephant Bike.”

Riding a piece of English heritage around Ipswich is the only way to travel, with the distinctive basket upfront for anything you need to carry!

“Racing bikes and fold-up bikes are great, but on these postie bikes you can enjoy riding a true British classic, it’s got style!” adds Katie from the front desk: she’s already road-tested it.

Alison Smith thinks everyone should get on two wheels: “If you’re heading to the shops, the café or even into town, it’s eco-friendly, you don’t have to pay to park and you’re supporting local retailers!  As the bikes were originally built for Royal Mail, they’re virtually indestructible and have been reconditioned from the handlebars to the wheels. All you have to do is collect one from reception.

“Everyone’s talking about keeping fit in our new socially distanced world. With our Masterbikes you can keep fit, help the environment and give a gift to less fortunate people in Africa.”

Check at Reception about availability as currently it’s first-come, first served.  A new cycle rack will appear soon and we’re hoping to offer weekend use in the future.

Now’s the time to get on yer bike: try one today!

Katies Return

By Masterlord Estates,

I will admit myself a little relieved that I was able to continue working through lockdown. Happy even to have a reason to stick to a routine and escape the house. That was until I had a small ridiculous slip on seaweed, my balance went, my ankle rolled one way, my weight went another and an audible snap was heard. It hurt! Waves of nausea and light-headedness flowed through me.

The swelling was immediate, my ankle the size of a small grapefruit and we are on a beach, miles from the car park and not easily accessible! We managed to get to a bench which was close by, with me propped between my partner and son, but it became apparent from the pain that I would not be able to go any further.

My ankle now looked like a baking potato was stuck to the side of it and the possibility of a break was on our minds.

Unsure what to do my partner called his friend David Coyle, who not only happens to be a tenant of Epsilon House but is also a member of Suffolk Search and Rescue. He says he will come and see if he can help. As I was growing increasingly faint my partner also called an ambulance. Speaking to the dispatcher it became clear getting me off the beach may not be straightforward!

David arrived a short time later and with him another member of Suffolk Search and Rescue. Finding an open gate, he was able to drive through the nature reserve and down to the beach. He strapped my leg (his work drawing compliments from the surgeon when I reached the hospital) and between them and my partner lifted me to the car and drove me out, meeting the ambulance at the car park. Turned out the paramedics would not have been able to get me off the beach and we could have faced a long wait for a specialist team!

I made it to the hospital and after a very short wait in A&E it was confirmed that there were two broken bones. Surgery and hospital stays are never pleasant, so I will not bore you with those details!

After several weeks of being stuck at home it was a joy to return to work, to have some routine and sense of normality back. Yet it was also like starting a new job. Although much is the same, a lot of changes have occurred in response to the pandemic.

It felt strange to sit behind a clear perspex screen, and to see all the signs telling people to stay two metres apart. The biggest change is the infra- red camera, that has certainly taken a little getting used to! Remembering to tell people to stand on the red spot: it feels rude to be looking the other way!

I can certainly relate to people who, during the first three months of the pandemic, have not been able to work in the office and are now returning.  I’m right there with you – but for a different reason!  Working from home is a new experience for many, but it’s great to be back behind the desk at Epsilon House.  Good to see so many of you: welcome home!

Try an office, just for a day or week!

By Masterlord Estates,

Masterlord Office Village in Ransomes Europark has come up with a creative solution to social distancing in offices and for people currently working from home.

They have been approached by businesses in Ipswich and London whose staff want to return to work but cannot socially distance in their existing office due to lack of space.

Abi Dawson of Masterlord said that by creatively juggling space, they have created new offices to give people a self-contained, exclusive use office for just £25 a day or £100 a week.

“We want to support the business community in Ipswich, so we’re providing an office here for almost 60% less than a weekly season ticket to London,” Abi Dawson said.

Business people remote working from home or not wanting to commute to London can have the peace and quiet of a private office at Masterlord with 300Mb broadband, free parking, regular cleaning, showers and a thermal camera at the staffed reception area for safety.

“We know that sometimes working from home can be demanding, so coming to Masterlord for a day or week can give people a break and allow them to be more productive,” she added. 

“Bring a laptop, use the included wifi and only pay for the time you need an office. It could be a new way of working for some people, to try an office at Masterlord first.”

As a local company working to find innovative solutions for business space, Masterlord has recently attracted back a number their 45 long-term tenants who returned after furlough or working from home. 

Propeller Design

By Masterlord Estates,

Propeller Design are based with us in Epsilon House up on the second floor in Suite H; where they have been for the last 7 years. 

Nearly 25 years ago Stephen Stebbings and Simon Milldown founded Propeller Design during the recession of the early 1990s. Their previous company had ceased trading and they took this as an opportunity to strike out on their own. Propeller shows its value not just through their excellent quality of their work but also through the loyalty of their employees.  

Propeller Design are a company focused on Design (obviously!) along with marketing and advertising. Over the years they have developed multi-media strategies in order to take advantage of developing digital opportunities and technologies. 

Propeller Design works across a wide range of industry sectors, including hospitality, finance, retail and utilities. Many of their clients are well-known national and international brands: ForFarmers, UK Power Networks, Hard Rock Hotel, London, Thistle Hotels and Chancerygate to name just a few. But they also work with SMEs and start-ups – helping them become the household names of tomorrow.

One of Propeller Design’s most unique projects may be the time they designed media for an Alice in Wonderland themed afternoon tea, in conjunction with a theatre production, Alice’s Adventures Underground. Alongside the website design, digital in-house screens and leaflets they also came up with (adorable) miniature menus with magnifying glasses tying in cleverly with Lewis Carroll’s focus on inconsistent sizing portrayed through the children’s classic. 

Propeller Design have not always been with us here at Epsilon House in Masterlord Estates’ Office Village and in fact used to have their own offices; but by making us their next move they gained more time. 

Every morning the team can come in and get straight to work – they don’t waste anytime organising their own maintenance, cleaning, inspections or upkeep as the team at Masterlord Estates manage all those boring, yet important, tasks for them.

They pay a fixed bill each month which enables easy budgeting. Additionally, they have the added sense of community that comes from working in a serviced office building.

Could your business benefit from being based in a serviced office like Propeller Design?

Welcome to the new decade!

By Masterlord Estates,

January 2020

Well we have arrived at not just a new year but a new decade. 2020 and not a flying car in sight! 

We have started the year on a healthy note with our Free Fruit January. At reception we have an array of yummy fruits for you all to enjoy- the Lychees have proved an interesting topic of conversation with some completely unaware they existed in the world but those brave enough to try have loved them. 

There are some new faces around and we would like to welcome Your Care and Support– who provide care of the elderly within their own homes; Kyle Osborn, an IT Consultant who specialises in software development; and estate agents Hizzy Estates Ltd have all recently moved into the building. We’d also like to extend that welcome to Caritas and Law Finance who moved in at the end of last year. 

 January is always a long grey month, but we are nearing its end, a small silver lining in that it brings us closer to spring. Although it’s too early to tell what 2020 has in store for us but we do wish all our tenants and visitors a prosperous start to this new decade!