Unsung heroes – social workers transforming lives

Unsung heroes – social workers transforming lives

30th March 2022

Social workers, called unsung heroes by Children and Families Minister Will Quince, play a vital role for families facing challenges. Despite reduced budgets, resources under pressure and media attention on high-profile cases, there are few professions that can claim to transform lives as much as child and family social workers. 

When children are in need of help or protection, social workers are working hard on their behalf to ensure that they receive the love and care they deserve.

Social Personnel, with offices at Epsilon House in Ipswich and in London, Leeds and Liverpool is a leading recruitment agency providing services for clients and candidates in social care and social work.  

“It’s all about relationships,” says Neil Clements.  With 14 years’ experience, he joined Social Personnel last June to develop the business, focusing on permanent staff.

“We work closely with local authorities and others to match the best talent for their needs, and offer training and career progression to candidates, with the security of a permanent position.  Some recruitment is for temporary staff, but that’s a more expensive option even though it gives flexibility.”

The growing team at Epsilon House know the pressures faced by social workers with high case-loads and increased demand during the pandemic.  Neil Clements champions an industry he thoroughly believes in, where sympathy and empathy, support and care are all vital skills.


“Social work isn’t a job, it’s a calling,” he says.  “Continuity is so important, whether it’s children and families or vulnerable adults, they all need a social worker who knows and understands them.”

He vets candidates on behalf of clients, offering a full compliance package.  Training as a social worker is a three year course. It’s a regulated profession that requires registration with Social Work England. Every day, social workers support millions of people to improve their chances in life. 

For Social Personnel in Ipswich, with new members joining, Neil Clements leads new business development. They enjoy the support given by the Masterlord Estates team and the availability of meeting rooms for interviews.  “It’s a real business community here,” he says, “and the onsite café is a bonus!”

Contact Neil Clements:  neil@socialpersonnel.com

For more information: socialpersonnel.com

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