Serviced Offices
Strategically located between Ipswich town centre and the A14, Epsilon House is our state-of-the-art, purpose-built serviced office centre. It’s designed to provide businesses with practical, affordable office solutions, featuring convenient, cost-effective working facilities and flexible tenancy agreements that make it easy to expand or contract as your business changes. Valuable advice and support are also available from our friendly, professional on-site team.
Modern, light and well planned, our fully-fitted Epsilon House office units range in size from 140 to 3,300 square feet, accommodating from one to 20 people. Air-conditioned and furnished offices are available and our top floor units have a terraced outdoor area with stunning views over east Ipswich.
A vibrant business community
Epsilon House is home to a wide variety of businesses, offering extensive networking opportunities. In addition, the centre is located at the heart of the Masterlord Office Village, a thriving commercial community where some of the region’s most dynamic and successful companies are located. The on-site café is a lively hub for residents and visitors.
High-speed broadband
All offices are connected to fibre optic broadband and we offer a range of competitively priced connectivity options, featuring speeds of up to 1GB.
There’s no need to wait for a visit from a BT engineer. We can enable your internet connection immediately on site. We can also port your existing number from any UK location to our system, so your customers won’t have to get used to a new one.
What’s included
As an Epsilon House tenant you will have the peace of mind of knowing that many key expenses are taken care of in your monthly rental charge, including:
rental of the office and signage
heating and, where available, air conditioning
lighting and water
staffed reception and professional telephone answering service
parking
building insurance and security
Executive Suites
Ideal for companies on a growth trajectory or where direct access to the unit is preferred, our Executive Suites bridge the gap between our serviced and stand-alone office units. The units are located in the Masterlord Office Village, close to our Epsilon House business centre, and your monthly rental charge will include office rental and water.
You will also have access to all the amenities and benefits that you would enjoy as a tenant of Epsilon House, including:
professional telephone answering service
parking
building insurance and security
Royal Mail collections
cleaning of common areas
use of breakout areas and kitchen facilities
on-site meeting and conference rooms for hire at preferential rates
colour photocopiers
High-speed broadband
All our Executive Suites are connected to fibre optic broadband and we offer a range of competitively priced connectivity options, featuring speeds of up to 1GB.
Office Village Units
Brilliantly located within easy reach of Ipswich town centre and the A14, our seven-acre Masterlord Office Village features a range of self-contained units, which can be configured as office space or a mixture of office and production space.
Designed with flair and inspiration in open-plan style to make maximum use of available space and featuring plenty of natural light, all offices are fully fitted and ready to occupy. They have dedicated parking spaces and there are further communal spaces on site. There’s also a well-established on-site coffee and sandwich shop.
Networking opportunities
At Masterlord Office Village you’ll be part of a commercial community which comprises companies of all shapes and sizes, offering you opportunities to build productive, enduring business relationships.
High-speed broadband
All our Masterlord Office Village units are connected to fibre optic broadband and we offer a range of competitively priced connectivity options, featuring speeds of up to 1GB.
There’s no need to wait for a visit from a BT engineer. We can enable your internet connection immediately on site. We can also port your existing number from any UK location to our system, so your customers won’t have to get used to a new one.
Other facilities
We offer our stand-alone office tenants a range of other facilities via our state-of-the-art Epsilon House business centre, which is conveniently located within the Masterlord Office Village. These include:
Professional reception and telephone answering services at reasonable monthly rates.
Spacious, well-equipped meeting and conference rooms for hire by the hour or day.
A hot desking service, offering space to work with free superfast WiFi and device charging sockets.
Virtual Office
Create the right impression with a business address and professional telephone answering service
At Masterlord Estates we understand that not every business needs or wants a physical office. Perhaps you’re a one-person start-up and working from home until things get off the ground? Or maybe you just need a facility address for a specialist division of your company?
Our virtual office solution offers you a professional business presence without the costs of renting and occupying a physical space. Your virtual office will be hosted in our state-of-the-art Epsilon House business centre. It’s part of our Masterlord Office Village on Ransomes Europark, ideally located between Ipswich town centre and the A12/A14 trunk roads.
What are the benefits?
We offer a range of virtual office facilities and services to give your business a professional profile:
A business postal address where mail and parcels will be received safely and securely. We can also offer a mail redirection service on a daily or weekly basis (standard postal charges apply).
A direct-dial telephone line that’s answered by our own reception staff with your business name. Calls can be redirected to your chosen number and messages can be forwarded to you via email.
Preferential discounted rates on hire of the Epsilon House conference room and boardroom.
Office hours access to WiFi-enabled hot desking areas in Epsilon House, where you can work or meet informally with clients and colleagues. Free for full virtual office tenants or available at a reduced fee for postal-only tenants.
Monthly Epsilon House newsletter, keeping you up-to-date with what’s happening at the centre and networking opportunities.
Switch to a physical office and save
We know how important flexibility is to you, particularly if you’re a start-up business. If you decide to upgrade to one of our serviced offices or stand-alone units, we’ll reimburse you for up to 12 months on your virtual tenancy with us. It’s just one of the ways we support you as your business grows.
Find out more
Choose a competitively priced virtual tenancy plan to suit your needs.
To find out more click the ‘Enquire Now’ button or call us on 01473 276118.
Meeting Rooms
Whether you’re planning an interview, a seminar, a board meeting or a conference, we have the space to meet your needs perfectly. Our Epsilon House business centre features modern, spacious rooms for hire by the hour or day, with special discounted rates for Suffolk Chamber of Commerce members.
Our Boardroom seats up to 10 delegates and our Conference Room can accommodate up to 25 (horseshoe configuration) or 35 (theatre-style). Both rooms are furnished, air-conditioned and have full-height picture windows that let in plenty of natural light. A wide range of catering options are available.
Our meeting and conference package includes…
High-speed WiFi and wired internet access.
A professional reception service to welcome your delegates.
Advice and support from our friendly, professional on-site management team to ensure your event is a success.
On-site secretarial support.
On-demand photocopying, faxing and printing facilities.
EV Charging
Need a space to work for a few hours? Our hot desking service offers you access to one of the light, modern lounges in our Epsilon House Business Centre. If you’re not worried about privacy, you can also use our open-plan balcony area.
Free superfast WiFi.
Three-pin and USB electricity sockets to charge your laptop, tablet or mobile phone.
Printing facilities and access to fax machine.
Free hot desking for Epsilon House tenants
All Epsilon House serviced office and full virtual office tenants receive free access to our hot desking facilities.
Book now via our user-friendly online reservation system.
Containers
Great-value secure storage units with 24/7 access
If you need convenient secure storage, Masterstore is the answer. Our units are ideally located in the Masterlord Office Village on Ransomes Europark, close to Ipswich town centre and within easy reach of the A14 and A12. Access is available 24/7 and there’s plenty of on-site parking.
A simple, versatile storage solution
With 200 square feet of space in each unit, Masterstore is the perfect solution for a wide range of storage needs, from business stock, components and archives to furniture and equipment.
Self-contained, ground-level units with double access doors and high-grade security padlock.
Vented and internally racked for efficient storage.
20 x 10 x 9 ft, giving 200 sq ft of storage space.
24/7 security patrols.
External lighting.
FREE use of high-top van to move your items into and out of storage (conditions apply).
Affordable rental and immediate occupation
You’ll pay a fixed rental charge of just £30 per unit per week. Once you’ve paid a £150 deposit you can start using your unit right away. If you no longer need your unit, simply give us 14 days’ notice and we’ll cancel your rental agreement.
IT & Communications
IT Support

24 x 7 managed
IT Support
Cyber Security
Data Backup
Audio & video
conferencing

Dedicated meeting spaces setup with Video and Audio conferencing facilities
Virtual
receptionist

Never miss a call with our own inhouse call answering service
Internet

300Mb/s Superfast
Fibre Broadband
Wired and Wireless
access throughout
the centre
Printing

Reduce costs with our fully managed printer offering, communal printing and dedicated printers available

Mobile
phones

Reduce your mobile costs with our unlimited mobile packages
Benefits
You’ll also benefit from a range of facilities and services.
- Air – Conditioned offices
- Ultrafast broadband
- Optional choice of office furniture
- Professional reception facilities
- Thermal detection camera on entry
- Free hours use of meeting rooms a month.