Covid Update – We Are Here For You

Covid Update – We Are Here For You

5th January 2021

We know how important it is to have continuity in your business and to work safely. Masterlord Office Village is the base for many essential services, operations and key worker businesses, we will continue to support our community during the latest lockdown. Diligently following Government guidelines Epsilon House and the Masterlord Office Village is open, providing a safe environment for businesses to operate.

In the meantime key resources can be found on the .Gov website including

Details on the New Government Restrictions as of November 5th 2020

The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020

Details on the Job Support Support Scheme extension

Details on additional financial support for businesses during Covid-19



Your safety is our top priority and we have taken measures to ensure that you can be confident about moving around and working on the Masterlord Office Village. Our on site safety procedures (including but not limited to) are:


Advanced temperature screening at Reception. We monitor the temperature of everyone coming into the building using the latest thermographic camera screening technology so that we can alert someone to a potential problem. This is a no-contact system and has no facial recognition, for privacy.


All tenants and visitors will benefit from enhanced screening, which is leading the way in office safety. The back door is now closed to all tenants for your safety, so that everyone must pass through Reception. Thanks for your co-operation by not using the back door!


Enhanced cleaning and disinfecting of all shared areas and facilities, including toilets, kitchens, meeting rooms, lifts and stairwells. In the kitchen, please place all your items in the dishwasher to avoid additional handling.


Respecting the recommended 2m social distancing, particularly in public areas and at reception, where a screen has been erected on the desk.


The lift is limited to one person at a time. Please stay 2m from the lift door when waiting to enter. We recommend using the stairs when possible.


Hand sanitizers are provided in shared areas and reception. Washing your hands on arrival with soap and water is also recommended.


Remember that office air-conditioning only circulates air in your office. There is no central air-conditioning or ventilation system.


Epsilon House will remain open with all our stringent safety and hygiene protocols in place. You can be confident that we’ll be here for you – whether you choose to continue working from your office or from home. Don’t forget that we can provide a range of options for business at home using our VoIP phones or phone divert as well as virtual PA and receptionist services.

If there is anything else we can do to help you through lockdown, call us on 01473 276100 or contact us via email

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