Time for some TLC

By Angela Prichard,

All About You – beautician reopens

I am very happy to share that beautician Samantha at All About You is open again from Monday 12th April. 

I know I’m very much looking forward to booking in a little TLC for myself, although I cannot decide between a facial or an Indian head massage: may just have to do both! 

Samantha is lovely. Passionate about what she does, she strives to ensure all her clients receive the best experience. 

All About You offers a range of beauty treatments from nails, waxing and eyelash extensions to facials and massage. Based on the second floor at Epsilon House she’s perfectly placed for a lunchtime or after work treatment, an ideal end to a busy day! 

You can book online or call Samantha on 07843 665960

The new normal?

By Angela Prichard,

First steps to a new normal
What a day!  The shops are open (anyone for a sale!), you can eat outside at a pub, cafe or restaurant, meet friends and family, go to the hairdresser or barber, visit a spa, gym or zoo (not necessarily in that order) take a staycation in self-catering accommodation, have your nails done…and the kids are back at school.  The first steps to a new normal are an exciting time, but relaxing the rules comes with risks.  And international travel is still a wait-and-see game.

For many businesses, the prospects are more encouraging but others are still desperate for more clarity about the future.

At Masterlord Office Village the signs are very positive, with more and more people returning to offices or moving into a new office after a long period working from home.

Kings Coffee House has reopened for takeaways and hopes to fully reopen next month.
Don’t forget their limited time special offer, with one free tea or coffee per person with each food purchase! 

Try a delicious wrap or roll, a freshly-made salad box or a burger, with a slice of moist home-made cake to follow. Yum.

Save time and order in advance on 01473 237377 or email kingscoffeehouse@aol.com

Kings Coffee House is open 7.30am to 2.30pm weekdays.  Start your day with a freshly-made breakfast roll and choose from a huge range of coffees and teas.

Everyone needs a little TLC, so we’re excited to hear that beautician Samantha has reopened All About You on the second floor at Epsilon House.  In this haven of calm, enjoy a facial or massage!  Her beauty treatments include nails, eyelash extensions, waxing and much more.

You can see what’s on offer and book online at allaboutyoubeauty.co.uk or call Samantha on 07843 665960

 

If you’re back at work and need daily or occasional child-care for your little ones, contact our brilliant day-care nursery, ABC Wonderland at Unit 5 K-Line House.  Open 6am to 6pm weekdays, it’s a unique, safe and stimulating environment offering a journey of curiosity and self-discovery to excite young minds.  

Check their website at abcwonderland.co.uk or call Alex Ataide on 07972 913375

 

King’s cafe reopens!

By Angela Prichard,

Kings Coffee House reopens Monday, 12 April!  New owner, new look…

We’re all excited that the Masterlord café is reopening!  It’s takeaway only for now, but new owner James Harrington can’t wait to show off the newly redecorated Kings Coffee House and fully reopen in May.

Limited time special offer: one free tea or coffee per person with each food purchase!

 

Kings Coffee House

 

Who can resist a home-made sausage roll with melt-in-the-mouth pastry and caramelised onions, a fresh breakfast roll or delicious salad box made to order with your favourite ingredients?

James has been based in Ipswich for 32 years and has great plans for the best café in the area. He starts baking at 7am every day to deliver fresh goodies for everyone to enjoy.

 With his food background as commercial director of a blue chip company, he knows what people like and is enjoying his new business as ‘there’s no commuting, planes, trains or hotels and I’m 15 minutes away!’

 

 

During lockdown, James has been busy redecorating, fitting new equipment and lighting. He plans to maintain the high quality food standards that customers expect and to expand the range.  Try a delicious hot chicken goujon wrap with sweet chilli sauce, followed by a slice of moist home-made cake packed with fruit, baked by James’ wife Liz.  The range of burgers, sandwiches, salads, wraps and cakes is mouth-watering.

 Hopefully, from 17 May, you can eat inside at Kings. Upstairs has welcoming leather sofas and tables for eating in or catered business buffet lunches booked in advance.

Save time and order in advance on 01473 237377 or email kingscoffeehouse@aol.com

Pay and collect at Kings Coffee House, Alpha Terrace.   

 Open 7.30am to 2.30pm weekdays.  Breakfast is the best way to start your day, with a huge choice of coffees and teas and a freshly-made breakfast roll.

With customers visiting from John Lewis, Audi, B&Q and many other companies in the area, the secret of Kings is out – and it’s right on your doorstep at Masterlord Office Village!

Insurers drag heels on business interruption claims

By Angela Prichard,

Do you have an outstanding insurance claim for business interruption since the first lockdown?  Delays or refusal to pay seems to be an epidemic among insurers, despite the Financial Conduct Authority taking the unusual step of starting legal proceedings with 370,000 business claims against a number of insurers.  Some claims have been paid, either partally or in full, but only after the Supreme Court issued a judgment against the insurers on 15 January.

Many claims are from small and medium-sized businesses like those on the Masterlord Office Village, who were confident that their business interruption policy would cover them when the pandemic hit and they had to close their doors.  But a year later, most of them are still waiting for their money. Many insurance policies didn’t exclude events like pandemics from their cover, and others explicitly covered any losses as a result of someone “falling ill with a disease notified to the authorities within 25 miles of their business”.  The pandemic is covered, the Supreme Court decided, but the insurers – including big guns like Hiscox – don’t agree.  They have even accepted claims but set the value at £0.

More legal cases are pending to challenge the insurers, including Hiscox and Amlin, who are dragging their heels on settling claims.  FCA data shows that, so far, 10,000 policyholders have received some money, with insurers paying out more than £470m.  But more than 50,000 are still waiting.   There’s even a Hiscox Action Group to pressure the company to pay out..

Businesses pay insurance premiums in the expectation that, when they have to make a claim, it will be paid.  Sadly, this doesn’t seem to be the case with the pandemic.