A passion to help people

By Angela Prichard,

Helping other people is the lifelong passion of registered paramedic and operating department practitioner Steve Richards, who uses his specialist medical knowledge and expertise to teach different learning groups and care for numerous patients.

With more than 50 years’ experience providing professional medical care, his three businesses provide a wide range of services including specialist medical cover for sports and other events, professional training courses and medical services in the home.

All training courses are delivered by HCPC registered paramedics and NMC registered nurses, nearly all event assignments are led by a paramedic team leader and all services in the home are managed by experienced healthcare professionals.

‘Caring for patients is a privilege. I always treat people as I would like to be treated. I’ve been fascinated by medical subjects since I was a child and dedicated my life to caring for people. Some people would say that I eat, sleep and breathe it.  I’m really pleased that three of my four children are also involved in patient care, as an A&E sister, senior physiotherapist and a charity hospital ship manager.’  Steve Richards, Alpha Medical

Steve’s enthusiasm and expert medical knowledge shines through when visiting his medical training centre in Ipswich where the majority of his courses are now delivered.  He was born and grew up in North London and became interested in the human body and first aid because his dad was in the British Red Cross.  Steve became a Red Cross Junior and later a volunteer for St John Ambulance, later becoming a President for the latter charity. 

Professional medical cover assignments covered by the Alpha Medical Group include major equestrian competitions, motor sports, school events and TV and film productions. Steve has provided event medical services for members of the Royal family and well-known films such as Robin Hood, Prince of Thieves and Henry V.  Steve was also one of the first people in the UK to run a private road and air ambulance service.  For some years, Alpha Medical conveyed more than 10,000 NHS and private patients each year both at home and abroad.  

  

Steve is concerned that anyone can offer so-called ‘first-aid courses’ without the necessary medical qualifications, experience or skills. He urges individuals and businesses to check that tutors are professionally qualified.  Since the HSE stopped regulating first-aid courses, there is no system in place to check instructors and training premises.

‘When it comes to medical training and care, there are no shortcuts.  Our instructors and personnel are experienced healthcare professionals and other qualified people who can be trusted.’  Steve Richards, Alpha Medical

In addition to its dedicated medical training centre, Steve uses Epsilon House Business Centre for its mail services and conference facilities when required.  

‘The Epsilon House Business Centre team have supported my businesses and me in every way possible.  They have always been professional and adapted to the needs of all three of my companies.  I am very pleased to recommend them unreservedly – especially Abi and Katie. I have always appreciated their personal service as it’s very flexible.  I look forward to doing more business with Masterlord in the future.’  Steve Richards, Alpha Medical

For more information please visit www.alpha-medical.co.uk or telephone 01473 499995 (24/7)  

Masterlord team keeps your business running

By Angela Prichard,

When it comes to getting things done, it’s all about teamwork at Masterlord Estates.  As Suffolk’s leading office village, we take pride in exceeding our tenants’ expectations and keeping their business running even when they have to move offices.

“We all know that moving to a new office can be stressful.  At Masterlord, we remove the stress by offering integrated logistics, professional services and support, making sure that nothing is overlooked. We can also react faster than other business and industrial centres, because our team members are all directly employed and experts in their field.”

Alison Smith, Masterlord Estates 

The team are creative too!  When driving and industrial recruitment experts DS Recruitment needed more space, there was no larger office available in Epsilon House at the time.  So the Masterlord team removed a wall from an adjoining breakout area, fitted new carpet and redecorated to create additional office space – all over a weekend.

It all starts with the team based at Epsilon House, advising on available offices and providing a simple tenancy contract which can include comms, IT and other services.

When it’s time to move, we can arrange our expert craftspeople and services professionals to deliver whatever your business needs, to a tight schedule.  A typical move involves all the people in this picture.

As the previous tenants move out:

  • Office team schedule the services needed and confirm a Masterlord Flexi lease. All lease, finance and legal document work is done in-house, providing more savings
  • If building work is required, such as partition walls, this is scheduled first
  • Painting work completed by professional decorators
  • Electrician, plumber and air-conditioning engineers co-ordinate required work and servicing
  • IT and comms installed or configured to tenant specifications
  • Deep clean service
  • Furniture supplied and delivered, or moved from a previous office using our Masterlord Estates van and team members

For example, over two weekends this autumn, the Masterlord Estates team faced the challenge of moving three companies. A complex four-way logistics plan was needed!  The operation went smoothly and each business was up and running in their new home on Monday morning.

“When everything is time critical, so no business time is lost, we have a strong team of professionals to make sure that everything goes to plan.  That’s the Masterlord difference. No-one else can provide that level of service.”  Abi Dawson, Masterlord Estates

Our Team includes..

Brad Culf – Lewis Culf Plumbing and Heating
Gareath Evans – 2F Airconditioning
Richard Shaw & Solomon Greene – Comms Unite
Ash Brock & Grace Carlin – Like Electrical
Hannah and Dean – Hannah’s Decorating
Abbie Howard – Business Hygienist/Office Cleaning
Robertas Krulis  – Rob Joinery
Masterlord’s Emma Rayner, Alison Smith, Abi Dawson & Katie Dinsdale